Catering Development / 1 day
“Food for Thought”
Particularly useful to new licensees or for existing licensees who are considering the introduction of catering into their business. Good refresher for current licensees.
Service and Standards (SAS) / 1 day
“Who Dares Wins”
What can we say? If standards and consistency of excellent service is a requirement of business profitability then this module is a must for all licensees and staff.
First Aid – appointed person / 1 day
“Burns, Bleeding and Broken Bones”
A ‘Nice to Have’ in most cases and in some cases a must have. Also helps with supporting the licensing objectives eg. Public safety etc.
Sales Development / 1day
“Snow, Sand and Coals”
‘Creative sales’, ‘thinking outside the box’ – gone are the days when you opened the doors and customers came flooding in. Can you afford not to book a place on this module?
Merchandising and Chalkboards / 1 day
“Silent Selling Skills”
“Does what it says on the tin”! Will help you identify the most effective way to ‘sell’ your business to existing and potential new customers. Incorporates an interesting session on the use of chalkboards – all delegates will have a go!
Financial Awareness for Pubs / 1day
“Cash Clinic”
Been in your pub for a few months – long enough to assess how business is going and early enough to help before financial problems occur. This workshop will help you to analyse every financial aspect of your business and where to maximise opportunities.
Leadership & Management / 2 day
“From the Front”
Help licensees to get more out of their business – through people, by improving their leadership skills and overall professionalism. An interactive and facilitated two day workshop.
Wine Awareness programme / 1 day
“Grape not Grain”
Wine is a fast growing market and by being more aware about origins, qualities, characteristics and taste of wine will determine the increased profit earning potential. Recommended for all licensees – new or old.