As a Manager, Tenant or Lessee, you will receive regular contact from your Thwaites Area Manager. He, or she, will be your main source of information and guidance regarding all aspects of your business. Your Area Manager will also have access to the many experts within the company who will be willing to share their knowledge and experience with you.
We also offer significant support in the areas of Training and Catering. We really do believe that ‘Training Matters’ and our comprehensive training programme is designed to equip all licensees and pub staff with the skills necessary to run a successful pub business.
With food becoming an ever more important part of many pub businesses it is essential that you have access to support to enable you to make the most out of your food opportunities. Our award winning catering department can assist with menu developments, sales initiatives and much more!
We have a well established IT team who in their recently refurbished training suite are able to offer support & training on a wide range of applications. Microsoft Office & Basic PC & Keyboard skills, the courses can be tailored to meet individual needs.
Managing your own business can be a daunting prospect when faced with increasing amounts of legislation. We can offer practical help and support on the complex areas of employment ranging from recruitment, handling discipline and grievance issues, contracts of employment, managing sickness absence, equal opportunities, discrimination, maternity and paternity rights through to termination and redundancy.
In addition we are here to support you in the challenging aspects of health and safety with help and advice on risk assessments, manual handling, COSHH and developing effective health and safety policies.
Other Areas of Support:
Catering
Area Managers & Roadshows
Wine Development
Training
Trade Technical Services